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So what is resilience at work, really? Resilience is the ability to move through difficult, challenging situations, struggles, and setbacks. Not around them, and not back to where you started. You come out the other side as someone different, and that difference is the whole point.

The team that should worry a leader most is not the one in crisis. It's the one that says it's doing fine. What is a resilience framework for teams? It's a simple way to see where your people are really living, so you can help them move up. Mine has three levels: rock bottom, the functional fog, and a radical reverence for your life. Individuals, teams, and whole cultures all exist at one of them, and only the top level builds a real culture.

How do you find stillness in difficult times? You go somewhere the noise cannot follow you, you stop trying to fix anything for a few minutes, and you let yourself hear what you have been drowning out. Stillness is not the reward you get after you feel better. It comes first, and the feeling follows.

What does a real workplace safety culture look like? It's the combination of two things: the protocols and checklists everyone can see, and a safety mindset most programs never touch, the discipline of being mentally present where your body already is. I learned the difference the hardest way possible.